Below is a selection of comments received from some of our customers. We pride ourselves with our high level of customer service, knowledgeable staff and fast delivery.
"Placed a mail order for some wine on Thursday evening. Friday received an emailed despatch notification. 8am Saturday the wine was delivered to my door. Not only was it delivered very quickly, it was the best packaged wine delivery I have ever seen - each bottle individually bubble-wrapped then placed in its own individual cardboard carrier and the whole lot packed into a very stout outer carton. Full marks!" R Beasley 24th June 2017
"Excellent service from you. Reasonable transport costs, excellent packaging, good timing." P Schofield 17th June 2017
"Until yesterday I had not heard of your company and now having received my parcel so carefully wrapped in under 24 hours is unbelievable . I just wanted to say thank you." A Lord March 2017
"My order arrived, thank you for your prompt delivery." W Asquith January 2017
"Thank you very much for the amazingly swift response to my order, and the wonderful care in packaging so that not a crumb was lost in transit! Amazing!" M Chaffer December 2016
"Order arrived today, many thanks for a polite and hassle free experience, will certainly use your co, again." B Fynes December 20016
"Hi Website Team, i'v got the parcel on yesterday! Thanks for the quick delivery. Outstanding :-)
Interesting to work so close together on a long distance!" W Flemmer December 2016
"Thanks for the great service. Order made yesterday, arrived today. And very well packaged" N Butt November 2016
"I have just received my order of wine and I wanted to email you to say thank you for your fast efficient service, I was also impressed that the wine was well protected with packaging, and I know that it will be enjoyed.
Once again many thanks for your excellent service." P Belton November 2016
"So excited….. Bilberries, brilliant.
Thank you for the quick service. Half a jar eaten already! Yummy." J Gibson November 2016
"Thank you for the prompt dispatch of my order which has been delivered today, Looking forward to some Bilberry pies- expensive but delicious. Now that I have found a suppliers I’ll be back when the need arrives." P Howes October 2016
"I just wanted to let you know that my order arrived in perfect condition and is even better than I had pictured. Thank you." P Jeffers October 2016
"I have received the two prints i ordered from you and i am very impressed with the speed of delivery and also the packing thank you for taking such care and commitment." A James 03rd June 2016
"I would like to thank you for the quality of the goods and the very prompt despatch of same." J Crookes 03rd June 2016
"I have just received the bedspread I ordered from you and it's gorgeous!!! Order No: 170579 - True to colour, excellent quality and beautifully packaged. Thank you so much". H Brown 01st April 2016
"Parcel received, beautifully pack - Thank You". P Pullinger 11th Febuary 2016
"Just a quick email to let you know how pleased I am with your fantastic service. I ordered another Stressless swing table, (I ordered one for my sons Xmas present back in Oct/Nov and my husband decided he wanted one for his chair too!!) on Dec 27th and received it today. Thank you, I will definitely use your company again and recommend you." A Whittington 31st December 2015
"I was very impressed with your service, particularly at this busy time of the year. Thank you very much." A Bradshaw 18th December 2015
"Only found you this year as my son and family now live in n Norfolk - they use your shop but I find your online store very good, not only food but choice of so many items! Very excellent service." V Pitt 2nd December 2015
"Just a line to say that this order was delivered today and the items were beautifully packed. Thank you so much for taking such care." I Diacono 30th November 2015
"Order delivered today (24 hours after ordering), thanks for prompt service most appreciated." Mr James 17th September 2015
"Thank You very much for an order I received from yourselves. The items were packed perfectly in a very sturdy box and it arrived safe and sound when you said it would(yesterday) and best of all the contents are yummy.. I will be ordering in future and will recommend your company to others. Thanks Again" Mrs H 3rd September 2015
"Thank you so much for your quick and efficient delivery of a product that totally and absolutely lived up to my expectations. The packaging alone was of a very standard, thereby ensuring that my order was received in pristine condition.I had never heard of your business before trawling the internet for a square lampshade, but I shall, in future,use your site whenever I need to source something. You have proved that good service pays!!" Mrs Griffiths, 14th January 2015
"Can I just say how very impressed I am with your service, absolutely brilliant to receive goods the day after placing the order. Plus the maple and pecan cookies that you put in to make up the order as going down a treat with my afternoon cuppa! " Mrs Hayes, 2nd September 2014.
"I wish to say thank you for a 1st class service on my recent order 165448. It arrived at my friends in less than 24hrs." Elaine, 28th August 2014.
"Please accept my thanks.....order just arrived, brilliantly packaged, and very speedy. Excellent." Hugh, 4th August 2014.
"Many thanks. Order received 0740hrs this morning. Great service on-line and from our call to your sales team for advice. We have bookmarked your site for future reference/use." Peter L, 1st August 2014.
"Here in Sunny Devon, I've now had two food orders sent to me by your company in recent months. I'd just like to say how wonderful you are. Great attention to detail, good communication, polite, prompt - all in all a wonderful service! Thank You Alexis." 19th July 2014.
"I just wanted to send a quick e-mail to say how impressed I have been with the order I placed. I looked at the website on Sunday and placed an order, received the delivery quote on Monday morning, finalised the order Monday afternoon, the order arrived lunchtime Tuesday, less than 24 hours later, considering i'm in Jersey I thought that was very impressive. The order was also really well packaged to avoid any damage. I buy a lot of things online and will definitely look at ordering from you again in the future." JP Blake 11th June 2014.
"Just a quick email to say Thank you! Great service and fantastic quick delivery. Many thanks." S Lynn 5th June 2014.
"Thank you so much for the speedy despatch and superb packaging! Everything received safely yesterday." Sue 21st May 2014.
"Having placed my order yesterday and received it today, I wish to pass on my thanks, to all concerned, for the excellent service you have given me. The bag is a perfect match to an outfit I am wearing for a wedding on Saturday, and I am very pleased with it. I will certainly recommend your shop to friends and family. Thank you again." C Dorin 20th May 2014.
"Many thanks for your excellent service. Always a pleasure to deal with Larners." P Taylor 15th May 2014.
"Dear Sir, I would like to tell you how much I appreciated the service from your firm. I was very impressed, thank you very much.." E Penny, 4th April 2014.
"I have just taken delivery of the items I ordered on Sunday afternoon and wanted to let you know how impressed I am with your on-line service. The delivery was incredibly speedy and I was kept informed throughout by your e-mails and the Parcel Force tracking service. The items were extremely well packed. I am very impressed with your service and am delighted with my purchases! Well done!" Miss MacDonald, 11th February 2014.
"Thank you for such a speedy delivery, the product looks great, really pleased with the service received." Tracy, 31st December 2013.
"I felt you deserved a thankyou for the excellent service and outstanding quality of the goods supplied for Christmas. I ordered a Panatone and your French cheese selection, both of which were delightful. Our family sat round the table and sampled each of the cheeses, passing opinions and judgments. Everyone thought they were quite outstanding. Once again, many thanks and "Well Done"." The Wing family, 30th December 2013.
Super service! Helpful, friendly, efficient, client oriented... Thank you and wish you successful New Year!." Gosia Holenderska, 30th December 2013.
"Thank you very much – excellent service I shall be a returning customer and will urge my friends to take a look at Bakers and Larners." Petra, 19th November 2013.
"Lightning fast delivery. Great efficient service. Thanks to all involved." John T, 15th October 2013.
"A brief note to thank you for the matchless service you provided with the overnight delivery of the wine I ordered yesterday. Absolutely superb! In addition, I would be glad if you would be kind enough to mention to Mr. Banham how much I enjoyed the Dr. Loosen declassified Riesling that he recommended when my wife and I were in Holt a couple of weeks ago - it was truly delicious, hence the repeat order. I suspect that this may be the first of many. Thanks again - I wish we lived in Holt!" Mr Bruce, 24th September 2013.
"My order arrived about lunchtime today. Thank you so much. It was lovely to receive such a professional, courteous and prompt service." Mrs Reynolds, 4th September 2013.
"Just to thank you for your usual efficient service, packaging and speedy delivery." Mr Holt-Chasteauneuf, 21st August 2013
"VERY many thanks for your speedy response. May I also say what terrific service I have received from you and your company - a very unusual event these days, but much appreciated by me." Mr Fisher, 23rd July 2013.
"You guys really are the best - our order, beautifully packed, arrived today. I don't think you can be beaten for the immaculate and speedy way your orders are processed. Big pat on the back to all concerned, it seriously is a pleasure doing business with you." Dawn, 26th June 2013.
"I just wanted to let you know that my order arrived very quickly, packed very thoroughly and was exactly what I wanted. I am most impressed with the excellent service and I am sure I shall come back to you in the future. Thank you very much." Mr Farrell, 8th June 2013.
"Thank you for the prompt service on my recent order. It was nice to receive the delightful 'thank you' enclosed with the merchandise." Mr Reynolds, 24th May 2013.
"My order arrived this morning on time. Thank you so much for keeping me informed about this order and I will have no hesitation in ordering from you again. Most helpful." Mr Allen, 2nd May 2013.
"Thank you for our sofa Bakers & Larners, a very obliging delivery man and we're really pleased with our purchase. Many thanks - happy customers." Mr & Mrs Verrall, 19th January 2013.
"Thank you for my order which arrived early this morning, safely packed and complete, wonderful service." C Wing, 20th November 2012.
"The goods arrived in perfect condition, the very next day as promised, it is a pleasure to deal with a company that does what it says, I will be ordering again." M Bonner, 10th May 2012.
"My order arrived first thing this morning in Inverness! I only ordered it yesterday afternoon! Now THAT's what I call service!! Many thanks for a first class service from start to finish..." Mr Spangenberg, 13th January 2012.